Most companies are complex structures and become more complicated as they grow.
Some even grow to a size where they are no longer within a single continent but instead do business globally with offices around the world.
As the business complexities, regulations and processes expand … more and more data needs to be communicated.
A simply missed meeting or forgotten email can often have expensive consequences.
This is why there is so much investment in communication technology, particularly within larger corporations.
However, the technologies do not only cater to staffing issues, as this era demands more and more channels of communication for clients as well.
- 1 The Benefits of Mobile Solutions and Improved Communication in the Workplace
The Benefits of Mobile Solutions and Improved Communication in the Workplace
Mobile devices and modern adaptations are revolutionising business communications. Here we look at just a few of the effects.
In the past, many managers were out of touch with what was actually happening in the workplace. Mobile business technology brings improved vertical communications, task management, data analysis and more. Allowing managers to really see what’s happening right now.
Mobile business solutions help to increase the flexibility of employees. Not in that they can literally bend over backward, but that they can work from anywhere and at any time that suits them and the company.
With centralised apps and project management systems, people can collaborate consistently and conveniently, without leaving their desk or even being in the office.
Project management systems, chat and other tools normally mean that tasks and requirements are quite literally set out in writing. This removes a lot of misunderstandings or forgetfulness on both sides of projects.
Even across time zones, messages can be sent when convenient and read when they are required. Reminders can be set, and AI assistants set up to help make sure everything comes together smoothly.
Although you may not speak many languages, many project management systems and communication applications can translate messages across a multitude of languages. This might not be perfect, but it does open new opportunities and convenient ways to break through previous language barriers.
Having effective communication throughout the business can allow a company to adapt to changes in its environment, run damage control on branding issues (such as a failure/complaints) and use live data to take advantage of new market trends.
Reduced Paper Use
Communication often leads to note-taking. Tablets and other mobile devices can mean that meetings are recorded, or notes jotted down on the tablet or even shared on a group ‘board’.
Having a TV or other digital display in the office can allow for live updates, urgent notices, and more … without being a constant interruption.
Although not a direct form of communication between people, data is needed for most departments, and software (especially AI and IoT systems) rely on an accurate feed of related data. Mobile business solution technology can also keep the data secure and uncorrupted.
Branding and Customer Communications
Social media, customer communications, and being responsive can make or break companies nowadays. It is important to communicate with both staff and customers in effective ways. This can also increase customer satisfaction and retention.
Greater communication and sharing of data can lead to more efficiency and reduced costs across departments.
However, you choose to look at it, implementing a proper mobile business solution in your company will lead to better communication and many other benefits.
The world is getting more mobile, and traditional ways of working are slowly disappearing.
That’s not to say that they won’t be offices in the future, but the way in which they operate, their flexibility and adaptability through better communication will likely go far beyond what we are already seeing mobile systems provide businesses today,
Every day someone is coming up with new ways to work, to automate, and to be more mobile.