Employee engagement is one kind of relationship that functions between the organization and employees. It is about improving your culture and workplace such that the employees feel dedicated and connected to your company’s values and goals. Employee engagement will be based on integrity, trust, and communication between the organization and its members.
Good and effective employee engagement platform includes:
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- Employee values their work role and their contributions to success
- Employees understand and value the company goals, objectives and mission. Likewise, the company also values and understands its employee goals.
- Employees are excited and happy to work for their team and company
But, it is important to note: it is not only employee’s satisfaction or happiness that matters the most, however, how it transpires to the company’s productivity and performance that matters. Here are some benefits that corporate culture platforms can have. There’re more, but this offers an important overview.
Higher Employer Loyalty:
Just by focusing on employee engagement, you can ensure your employers will stick around for longer. It keeps your employee retention high and reduces employee turnover costs. The low engagement or disinterest will cause your employees to jump the ship, often and quickly. And because your employees aren’t looking for a new job, it does not mean that they will not accept the better offer either. Suppose they really care about their team members, work, or company, they will be committed and invested to stay for long.
Increases customer satisfaction
Employees who are highly passionate about work are the best ones to interact with customers. Why? The reason is this passion will be infectious and customers will take a note of it. The highly engaged employees are “more inclined of putting in more effort, which translates in buzzing productivity, happier sales force, as well as a credible product pitch.” Thus, customers will be treated to better experience while dealing with engaged employees. People who really believe in the value of helping the customers, and feel valued by the organization, are likely to deliver a much better customer experience as well as increase satisfaction.
The engaged employees generally tend to work much harder as well as get things done, as they love what they do & believe in the company value. Makes a little sense, right? Suppose you are interested in something and feel some kind of connection in what you are really doing, it is likely you will do it really well and get invested. In the modern workplace, productivity increases by around 20 to 25% when the employees are engaged. Still, this can quickly be lost because of overworked or stressed employees.
Retain best people
The engaged employee’s platform is highly invested in their task and therefore are less possible to leave their work. At times your best people are not engaged—so you might risk losing them. So, keeping them engrossed is essential for keeping them in your company doing the best work. Suppose your company is dealing with the low retention rates, then it is the right time you think about why they are not engaged, quickly. Because when the best people at the organization leave, the rest of the people may notice, so you do not want the domino effect.
Employee engagement improves company culture
The people who are highly engrossed in what they are doing are, generally, simple to work with. It is not because they are happier or cheery, but it is because they exemplify the employee engagement culture. What’s an employee engagement culture? It is the workplace “designed around the company values.” Creating the employee engagement culture need “checking in their employees and ensure that company goal aligns with ways that the people work and ways they would like to work.”
Higher Employee Satisfaction and Happiness:
Employees have to feel happy and satisfied in the work, or enthusiasm and interest may slip away. When the employee engagement is very high, employees also feel a bit satisfied with their effort, contributions as well as impact. They actually have a connection to their success and performance and the company that they work for. It leads to overall happiness that is very good for employee morale and productivity.
Better Adoption on the Company Initiatives:
When the company looks to roll out the new initiatives to increase the business, the employees who are highly engaged are likely to participate. They will value what the company wants to do or happily jump over. It means your adoption rates, as well as long-lasting interest, is great.
Now you know that employee engagement is very important for each workplace. When it comes to improving your employee engagement, ignorance is not the right strategy.
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